The TQM Trilogy using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management

• Main Authors: Mahoney, Francis Xavier 1931-, Thor, Carl G (Author)
• Format: Book
• Language: English
• Published: New York amocom 1994
• Subjects: Total quality management; Quality assurance > Management; Quality control > Standards
• Online Access: Click Here to View Status and Holdings.
• Item Description: Waqf collection: Prof Emeritus Dato' Dr. Hassan Said
• Physical Description: xii, 228 pages illustrations 24 cm
• Bibliography: Includes bibliographical references (pages 219-224) and index
• ISBN: 9780814451052

Your company may not now, or ever, be ready to apply for the Baldrige Award, the Deming Prize, or ISO 9000 certification - but these three standards, some times dubbed the "Quality Trinity," can still boost your company into the higher realms of quality achievement." "In The TQM Trilogy, quality experts Frank Mahoney and Carl Thor provide you with a clear, detailed explanation of what can be learned from the Big Three standards and incorporated into your company's management operations and approaches. Utilizing a broad managerial perspective, the book shows you how to creatively draw on the trilogy to develop your own customized blueprint for excellence." "Measuring your company's quality efforts against the highest standards and then working hard to meet those standards reaps great benefits.