The Administrative Professional Technology and Procedures

• Main Authors: Fulton-Calkins, Patsy J. (Author), Rankin, Dianne S. (Author), Shumack, Kellie A. (Author)
• Format: Book
• Language: English
• Published: Mason, OH South-Western Cengage Learning 2011
• Edition: 14th edition
• Subjects: Office practice > Texbooks
• Online Access: Click Here to View Status and Holdings.
• Item Description: Includes index
• Physical Description: xi, 350 pages color illustrations 28 cm
• ISBN: 9780538731379; 0538731370

Administrative Procedures is a capstone course for students majoring in Office Technology. It integrates the software applications skills they have learned previously, business communication skills, critical thinking, and concepts and activities that address the workplace environment, customer service, mail, travel, meetings, and events, records management; Students take this course because they'll be entering the workforce as administrative professionals and need to learn about office procedures, communication styles, financial factors and methods, meeting preparation, and office technology among other topics.