ITIL For Beginners The Complete Beginner's Guide to ITIL®
ITIL, Made Simple! A comprehensive yet nicely abbreviated alternative to the five multi-thousand page volumes comprising the Information Technology Infrastructure Library (ITIL ). Welcome to ITIL simplified! For over two decades ITIL has informed the way in which IT delivers services to customers wh...
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| Format: | Book |
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| Language: | English |
| Published: |
Albany, NY
ClydeBank Media, LLC
2016
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| Edition: | Second edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | ITIL, Made Simple! A comprehensive yet nicely abbreviated alternative to the five multi-thousand page volumes comprising the Information Technology Infrastructure Library (ITIL ). Welcome to ITIL simplified! For over two decades ITIL has informed the way in which IT delivers services to customers while remaining methodically in-synch with the needs of business. ITIL best practices have helped business better manage IT assets, cut costs, provide better customer service, improve internal communications and much more. A cottage industry has emerged offering formal ITIL trainings and certifications. IT professionals with ITIL know-how enjoy a preferred status among hiring managers and executives. |
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| Physical Description: | 155 pages : 23 cm |
| Bibliography: | Includes bibliographical references |
| ISBN: | 9781945051333 |
ITIL service management implementation and operation