Mclaughlin and Kaluzny's Continuous Quality Improvement in Health Care

"Through a unique interdisciplinary perspective on quality management in health care, this text covers operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implemen...

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Bibliographic Details
Main Authors: Sollecito, William A. (Author), Johnson, Julie K. (Author)
Format: Book
Language:English
Published: Burlington, MA Jones & Bartlett Learning 2020
Edition:Fifth edition
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Summary:"Through a unique interdisciplinary perspective on quality management in health care, this text covers operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from primary care clinics, hospital laboratories, public health departments, and academic health centers"--
Item Description:William A. Sollecito's name appears first in previous edition
Physical Description:xvii, 354 pages illustrations 23 cm
Bibliography:Includes bibliographical references and index
ISBN:9781284126594
1284126595