CUSTOMER SERVICE IN TRAVEL & TOURISM

CUSTOMER SERVICE IN TRAVEL & TOURISM

A unique text and vital to both students as it explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to make a career in travel and tourism. This book explores the challenges of managing tourism and hospitality businesses in order to pr...

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Bibliographic Details
Corporate Author: 3G E-Learning LLC (Author, Editor)
Format: Video
Language:English
Published: New York 3G E-Learning LLC 2019
Subjects:
Tourism > Customer services
Customer relations
Online Access:Click Here to View Status and Holdings.
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020 # # |a 9781984624703  |q paperback 
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041 0 # |a eng 
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110 2 # |a 3G E-Learning LLC  |e author 
245 1 0 |a CUSTOMER SERVICE IN TRAVEL & TOURISM  |c Authored and Edited by 3G E-Learning LLC, USA. 
246 3 # |a Three gee e-learning LLC 
246 3 # |a Customer service in travel and tourism 
264 # 1 |a New York  |b 3G E-Learning LLC  |c 2019 
264 # 4 |c ©2019 
300 # # |a xii, 280 pages  |b some colour illustrations  |c 25 cm  |e 1 DVD-ROM (4 3/4 in.) 
336 # # |a text  |2 rdacontent 
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337 # # |a video  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
338 # # |a video disc  |2 rdacarrier 
504 # # |a Includes bibliographies and index 
520 # # |a A unique text and vital to both students as it explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to make a career in travel and tourism. This book explores the challenges of managing tourism and hospitality businesses in order to produce maximum customer satisfaction. 
546 # # |a In English 
650 # 0 |a Tourism  |x Customer services 
650 # 0 |a Customer relations 
710 2 # |a 3G E-Learning LLC  |e editor 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=941395 
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