CUSTOMER SERVICE IN TRAVEL & TOURISM
A unique text and vital to both students as it explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to make a career in travel and tourism. This book explores the challenges of managing tourism and hospitality businesses in order to pr...
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| Corporate Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
3G E-Learning LLC
2019
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| 005 | 20194423571 | ||
| 006 | a ag# ##001 | ||
| 007 | ta | ||
| 008 | 191025t2019 NYU ag# ##001 eng#D | ||
| 020 | # | # | |a 9781984624703 |q paperback |
| 040 | # | # | |a UiTM |b eng |d UiTM |e rda |
| 041 | 0 | # | |a eng |
| 090 | 0 | 0 | |a TX911.3 |b .T47 2019 |
| 110 | 2 | # | |a 3G E-Learning LLC |e author |
| 245 | 1 | 0 | |a CUSTOMER SERVICE IN TRAVEL & TOURISM |c Authored and Edited by 3G E-Learning LLC, USA. |
| 246 | 3 | # | |a Three gee e-learning LLC |
| 246 | 3 | # | |a Customer service in travel and tourism |
| 264 | # | 1 | |a New York |b 3G E-Learning LLC |c 2019 |
| 264 | # | 4 | |c ©2019 |
| 300 | # | # | |a xii, 280 pages |b some colour illustrations |c 25 cm |e 1 DVD-ROM (4 3/4 in.) |
| 336 | # | # | |a text |2 rdacontent |
| 336 | # | # | |a two-dimensional moving image |2 rdacontent |
| 337 | # | # | |a unmediated |2 rdamedia |
| 337 | # | # | |a video |2 rdamedia |
| 338 | # | # | |a volume |2 rdacarrier |
| 338 | # | # | |a video disc |2 rdacarrier |
| 504 | # | # | |a Includes bibliographies and index |
| 520 | # | # | |a A unique text and vital to both students as it explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to make a career in travel and tourism. This book explores the challenges of managing tourism and hospitality businesses in order to produce maximum customer satisfaction. |
| 546 | # | # | |a In English |
| 650 | # | 0 | |a Tourism |x Customer services |
| 650 | # | 0 | |a Customer relations |
| 710 | 2 | # | |a 3G E-Learning LLC |e editor |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=941395 |
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Customer service in the tourism industry