Quality Service Management in Tourism and Hospitality
This book is intended to enhance theoretical and practical understanding of quality management in tourism and hospitality. This book offers conceptual discourse, empirical evidence, application of existing and emerging theories, and implication of practical findings.
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Corporate Author: | |
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Format: | Video |
Language: | English |
Published: |
New York
3G E-Learning LLC.
2019
©2019 |
Edition: | with DVD |
Series: | 3G E-LEARNING
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Summary: | This book is intended to enhance theoretical and practical understanding of quality management in tourism and hospitality. This book offers conceptual discourse, empirical evidence, application of existing and emerging theories, and implication of practical findings. |
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Physical Description: | xii, 262 pages colour illustrations 25 cm 1 DVD (4 3/4 in) |
Bibliography: | Includes bibliographical references and index |
ISBN: | 9781984624741 |