Quality Service Management in Tourism and Hospitality

This book is intended to enhance theoretical and practical understanding of quality management in tourism and hospitality. This book offers conceptual discourse, empirical evidence, application of existing and emerging theories, and implication of practical findings.

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Bibliographic Details
Corporate Author: 3G E-learning LLC (Author)
Format: Video
Language:English
Published: New York 3G E-Learning LLC. 2019
©2019
Edition:with DVD
Series:3G E-LEARNING
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Summary:This book is intended to enhance theoretical and practical understanding of quality management in tourism and hospitality. This book offers conceptual discourse, empirical evidence, application of existing and emerging theories, and implication of practical findings.
Physical Description:xii, 262 pages colour illustrations 25 cm 1 DVD (4 3/4 in)
Bibliography:Includes bibliographical references and index
ISBN:9781984624741