Managing customer value creating quality and service that customers can see
Saved in:
Main Author: | Gale, Bradley T |
---|---|
Other Authors: | Wood, Robert Chapman |
Format: | Unknown |
Published: |
New York
Free Press
1994
|
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Measuring and managing customer satisfaction going for the gold
by: Kessler, Sheila
Published: (1996) -
How to measure customer satisfaction
by: Hill, Nigel 1952-
Published: (2003) -
How to measure customer satisfaction
by: Hill, Nigell 1952-
Published: (1999) -
Customer satisfaction measurement and management using the voice of the customer
by: Naumann, Earl 1946-
Published: (1995) -
Know your customer new approaches to understanding customer value and satisfaction
by: Woodruff, Robert B
Published: (1996)