Cultural Diversity in the Workplace ISSUES AND STRATEGIES

• Main Author: Henderson, George (Author)
• Format: Book
• Language: English
• Published: Westport Praeger 1994
• Subjects: Minorities > Employment > United States; Multiculturalism > United States; Personnel management > United States; Diversity in the workplace.
• Online Access: Click Here to View Status and Holdings.
• Physical Description: xii, 268 pages 25 cm
• Bibliography: Includes bibliographical references and index
• ISBN: 9780275950958

All CEOs, managers, supervisors, training professionals, and educators must be able to effectively recruit, train, manage, and promote a culturally diverse work force. Unfortunately, few of them have been adequately trained to do so. Effective management of diversity is good business. It takes effective communication, conflict resolution, and the creation of an inclusive organizational culture to succeed. This comprehensive book helps administrators better understand the problems they face and how to deal with them by dispelling the myths and facing the realities of cultural diversity. Drawing on numerous examples of successful diversity initiatives, the book gives the reader a balanced view of distinct diversity interventions. Cross-cultural training programs are critiqued, along with specific methods for assuring quality in-service training activities. Self-administered quizzes, surveys, and critical incidents are included to allow the reader to gain self-insight and self-improvement. African Americans, Hispanics, Native Americans, Asians, women, older workers, employees with disabilities, foreign workers, and majority cultural groups are discussed in great detail.