Quality management in the service industry
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York
Ellis Horwood
1990
|
| Series: | Ellis Horwood series in applied science and industrial technology
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag MARC
| LEADER | 00000n a2200000 a 4501 | ||
|---|---|---|---|
| 001 | wils-93338 | ||
| 020 | # | # | |a 0137472633 |
| 040 | # | # | |a DLC |d ITMB |
| 090 | 0 | 0 | |a HD9980.5 |b .S75 1990 |
| 100 | 1 | # | |a Stebbing, Lionel |d 1930- |
| 245 | 1 | 0 | |a Quality management in the service industry |c Lionel Stebbing |
| 260 | # | # | |a New York |b Ellis Horwood |c 1990 |
| 300 | # | # | |a 178 p. |b ill. |c 24 cm |
| 490 | 1 | # | |a Ellis Horwood series in applied science and industrial technology |
| 504 | # | # | |a Includes bibliographical references and index |
| 650 | # | 0 | |a Service industries |x Management |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=93338 |
| 964 | # | # | |c BOK |d 01 |
Quality management in the service industry