Quality management

Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. "Quality Management, 3/e", text presents a comprehensive approach to qu...

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Bibliographic Details
Main Authors: Gitlow, Howard S. (Author), Levine, David M. (Author), Oppenheim, Alan J. (Author), Oppenheim, Rosa (Author)
Format: Book
Language:English
Published: Boston McGraw-Hill/Irwin 2005
Edition:Third Edition
Subjects:
Online Access:Click Here to View Status and Holdings.
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100 1 # |a Gitlow, Howard S.  |e author 
245 1 0 |a Quality management  |c Howard S Gitlow, David M. Levine, Alan J. Oppenheim, Rosa Oppenheim 
250 # # |a Third Edition  |b International Edition 
264 # 1 |a Boston  |b McGraw-Hill/Irwin  |c 2005 
264 # 4 |c ©2005 
300 # # |a xviii, 797 pages  |b illustrations  |c 24 cm. 
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504 # # |a Includes bibliographical references and index 
520 # # |a Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. "Quality Management, 3/e", text presents a comprehensive approach to quality improvement, including Dr. W. Edwards Deming's philosophy of quality, productivity, and competitive position, thorough coverage of process improvement, Six Sigma, the DMAIC model, and much more. The text is motivated by integrated quality improvement stories, examples, and mini-case studies to help students better understand the application and impact of Quality Management and Improvement. The third edition includes a major new section on quality administration. 
650 # 0 |a Quality control  |x Statistical methods 
700 1 # |a Levine, David M.  |e author 
700 1 # |a Oppenheim, Alan J.  |e author 
700 1 # |a Oppenheim, Rosa  |e author 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=931012 
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