Quality management
Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. "Quality Management, 3/e", text presents a comprehensive approach to qu...
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Main Authors: | , , , |
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Format: | Book |
Language: | English |
Published: |
Boston
McGraw-Hill/Irwin
2005
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Edition: | Third Edition |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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020 | # | # | |a 0071123385 |q paperback |
020 | # | # | |a 9780071123389 |q paperback |
040 | # | # | |a UiTM |e rda |
041 | 0 | # | |a eng |
090 | 0 | 0 | |a TS156 |b .T587 2005 |
100 | 1 | # | |a Gitlow, Howard S. |e author |
245 | 1 | 0 | |a Quality management |c Howard S Gitlow, David M. Levine, Alan J. Oppenheim, Rosa Oppenheim |
250 | # | # | |a Third Edition |b International Edition |
264 | # | 1 | |a Boston |b McGraw-Hill/Irwin |c 2005 |
264 | # | 4 | |c ©2005 |
300 | # | # | |a xviii, 797 pages |b illustrations |c 24 cm. |
336 | # | # | |a text |2 rdacontent |
337 | # | # | |a unmediated |2 rdamedia |
338 | # | # | |a volume |2 rdacarrier |
504 | # | # | |a Includes bibliographical references and index |
520 | # | # | |a Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. "Quality Management, 3/e", text presents a comprehensive approach to quality improvement, including Dr. W. Edwards Deming's philosophy of quality, productivity, and competitive position, thorough coverage of process improvement, Six Sigma, the DMAIC model, and much more. The text is motivated by integrated quality improvement stories, examples, and mini-case studies to help students better understand the application and impact of Quality Management and Improvement. The third edition includes a major new section on quality administration. |
650 | # | 0 | |a Quality control |x Statistical methods |
700 | 1 | # | |a Levine, David M. |e author |
700 | 1 | # | |a Oppenheim, Alan J. |e author |
700 | 1 | # | |a Oppenheim, Rosa |e author |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=931012 |
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