Keeping customers for life

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Bibliographic Details
Main Author:	Gerson, Richard F
Format:	Book
Published:	London Kogan Page 1993
Subjects:	Consumer satisfaction > United States
Online Access:	Click Here to View Status and Holdings.
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090	0	0	\|a HF5415.5 \|b .G47 1993
100	1	#	\|a Gerson, Richard F
245	1	1	\|a Keeping customers for life \|c Richard F. Gerson
260	#	#	\|a London \|b Kogan Page \|c 1993
300	#	#	\|a 87 p. \|b ill. \|c 22 cm
504	#	#	\|a Includes bibliographical references (p. 87)
650	#	0	\|a Consumer satisfaction \|z United States
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=92674
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