Essentials of Services Marketing

Essentials of Service Marketing 3rd Edition Technology continues to transform our lives and how do business. Established industries and old models are giving way to radical innovations. Firms are vying with each other to find new ways to create value. Across this ever-shifting landscape, services...

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Bibliographic Details
Main Authors: Wirtz, Jochen (Author), Lovelock, Christopher H. (Author)
Format: Book
Language:English
Published: England Pearson Education Limited 2018
Edition:3rd Edition
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Summary:Essentials of Service Marketing 3rd Edition Technology continues to transform our lives and how do business. Established industries and old models are giving way to radical innovations. Firms are vying with each other to find new ways to create value. Across this ever-shifting landscape, services are dominating the economy as never before. Offering a wide-ranging view of a field is evolving at a dizzying pace. Essentials of Services Marketing. Third Edition, is a concise, reader-friendly guide to marketing and managing services. Ecompassing cutting-edge service concepts and the latest developments, academic research as well as managerial insights, this book combines a practical, real-world focus with rich visual pedagogy to present an engaging and exciting look at the world of the service economy.
Physical Description:670 pages colour illustrations 28 cm
Bibliography:Includes bibliographical references and index
ISBN:9781292089959
1292089954