HOTEL BUTLERS THE GREAT SERVICE DIFFERENTIATORS
ASK NOT WHAT THE BUTLER DID, BUT WHAT HE CAN DO FOR YOU We all know the cliché from the movies and board games about the butler doing it, but what was it the butler did? In the hotel environment, the butler can be a failed experiment or a service facility that commands high-rack rates and keeps occ...
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| Format: | Book |
| Language: | English |
| Published: |
United States
BookSurge Publishing
2009
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Judith Butler