EVALUATING REFERENCE SERVICES A PRACTICAL GUIDE
For many users, library means reference. To make sure these library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services.
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Chicago
American Library Association
2000
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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|---|---|---|---|
| 001 | wils-922745 | ||
| 005 | 201801910177 | ||
| 008 | 190213t2000 -US #g| |#001 ##ENG#D | ||
| 020 | # | # | |a 0838907873 (alk. paper) |
| 020 | # | # | |a 9780838907870 |q paperback |
| 040 | # | # | |a UiTM |e rda |
| 041 | 0 | # | |a eng |
| 090 | 0 | 0 | |a Z711 |b .W458 2000 |
| 100 | 1 | # | |a Whitlatch, Jo Bell |e author |
| 245 | 1 | 0 | |a EVALUATING REFERENCE SERVICES |b A PRACTICAL GUIDE |c JO BELL WHITLATCH |
| 264 | # | 1 | |a Chicago |b American Library Association |c 2000 |
| 264 | # | 4 | |c ©2000 |
| 300 | # | # | |a vi, 226 pages : |c 23 cm |
| 336 | # | # | |a text |2 rdacontent |
| 337 | # | # | |a unmediated |2 rdamedia |
| 338 | # | # | |a volume |2 rdacarrier |
| 504 | # | # | |a Includes bibliographical references and indexes |
| 520 | # | # | |a For many users, library means reference. To make sure these library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services. |
| 526 | 0 | # | |a IML455 |b IM224 |5 IM |
| 526 | 0 | # | |a Reference and Information Services |b Bachelor of Science Library and Information Management |5 Faculty of information management |
| 526 | 0 | # | |a IML455 |b IM244 |5 IM |
| 526 | 0 | # | |a Reference and Information Services in Digital Age |b Bachelor Of Information Science (Hons) Library Management |5 Faculty of Information Management |
| 650 | # | 0 | |a Reference services (Libraries) |x Evaluation |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=922745 |
| 964 | # | # | |c BOK |d 01 |
Evaluating reference services a practical guide