EVALUATING REFERENCE SERVICES A PRACTICAL GUIDE

EVALUATING REFERENCE SERVICES A PRACTICAL GUIDE

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For many users, library means reference. To make sure these library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services.

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Bibliographic Details
Main Author: Whitlatch, Jo Bell (Author)
Format: Book
Language:English
Published: Chicago American Library Association 2000
Subjects:
Reference services (Libraries) > Evaluation
Online Access:Click Here to View Status and Holdings.
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245 1 0 |a EVALUATING REFERENCE SERVICES  |b A PRACTICAL GUIDE  |c JO BELL WHITLATCH 
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526 0 # |a IML455  |b IM224  |5 IM 
526 0 # |a Reference and Information Services  |b Bachelor of Science Library and Information Management  |5 Faculty of information management 
526 0 # |a IML455  |b IM244  |5 IM 
526 0 # |a Reference and Information Services in Digital Age  |b Bachelor Of Information Science (Hons) Library Management  |5 Faculty of Information Management 
650 # 0 |a Reference services (Libraries)  |x Evaluation 
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