Conducting the Reference Interview A How-To-Do-It Manual for Librarians®

Find your bearings in this rapidly evolving hybrid reference environment through proven strategies, advice, exercises and research from three experts in the field. The revised second edition of this practical how-to for all types of librarians will teach you to understand the needs of public, academ...

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Bibliographic Details
Main Author:	Ross, Catherine Sheldrick
Other Authors:	Nilsen, Kirsti, Radford, Marie L.
Format:	Book
Language:	English
Published:	New York Neal-Schuman Publishers Inc. 2009
Edition:	Second edition
Subjects:	Electronic reference services (Libraries) Interviewing
Online Access:	Click Here to View Status and Holdings.
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