Excellence in Managing Worldwide Customer Relationships

Excellence in Managing Worldwide Customer Relationships

Every company is recognizing the critical importance of protecting its customer base by raising the bar of its customer service prowess. Excellence in Managing Worldwide Customer Relationships identifies the risks companies face when expanding their business model in both domestic and overseas marke...

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Bibliographic Details
Main Author: Cook, Thomas A. 1953- (Author)
Format: Book
Language:English
Published: Boca Raton CRC Press 2017
Series:The global warrior series
Subjects:
Customer services > Management
Customer relations
Electronic commerce > Management
Consumer satisfaction
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