BUSINESS EXCELLENCE Exceeding Your Customers' Expectations Each Time, All the Time
An organization seeking to sustain and continually improve its competitive performance over many years must have a strategy - a Business Excellence Strategy.This book guides and illustrates the strategic journey to excellence, from major initiatives through everyday improvement programs, and helps t...
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| Format: | Book |
| Language: | English |
| Published: |
Boca Raton
CRC Press
2017
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| Edition: | English : 1 Edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | An organization seeking to sustain and continually improve its competitive performance over many years must have a strategy - a Business Excellence Strategy.This book guides and illustrates the strategic journey to excellence, from major initiatives through everyday improvement programs, and helps the reader achieve of important strategic objectives and goals. This business excellence program will unite employees, internal and external customers, and suppliers through a common set of goals. It will help your organization improve at a pace that will outperform the competition and will elevate your company's reputation and marketshare. |
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| Physical Description: | xxiv, 215 pages illustrations 23 cm |
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9781498751247 |
Change management excellence putting NLP to work