Management LEADING & COLLABORATING IN A COMPETITIVE WORLD

Bateman/Snell' results-oriented approach is a unique hallmark of this textbook. In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation, service and s...

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Bibliographic Details
Main Authors: Bateman, Thomas S. (Author), Snell, Scott A. (Author)
Format: Book
Language:English
Published: New York McGRAW-HILL 2015
Edition:Eleventh Edition
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 9781259254222  |q paperback 
040 # # |b eng  |d UiTM  |e rda 
041 0 # |a eng 
090 0 0 |a HD31  |b .B38 2015 
100 1 # |a Bateman, Thomas S.  |e author 
245 1 0 |a Management  |b LEADING & COLLABORATING IN A COMPETITIVE WORLD  |c Thomas S. Bateman, Scott A. Snell 
250 # # |a Eleventh Edition 
264 # 1 |a New York  |b McGRAW-HILL  |c 2015 
264 # 4 |c ©2015 
300 # # |a xxxii, 630 pages  |b illustrations  |c 28 cm 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
504 # # |a Includes bibliographical references and indexes 
520 # # |a Bateman/Snell' results-oriented approach is a unique hallmark of this textbook. In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation, service and sustainability. These six performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman & Snell remind students of these five dimensions and their impact on the "bottom line" with marginal icons contributing to the leadership and collaboration theme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage. 
650 # # |a Management 
700 0 # |a Snell, Scott A.  |e author 
040 # # |a Shah Alam 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=916849