Turned on Eight Vital Insights to Energize Your People, Customers, and Profits
Mary Kay Cosmetics, Intel, USAA, Xerox, Levi Strauss & Co., SEMATECH and The Ritz-Carlton, to name a few. Roger Dow and Susan Cook focus on the human aspects of these star companies, then show how managers can follow their example to energize their own people, customers and profits. With action...
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Main Authors: | , |
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Format: | Book |
Language: | English |
Published: |
New York
HarperCollins
1996
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Edition: | 1st Edition |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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001 | wils-916789 | ||
005 | 2018041689 | ||
008 | 200708t1996 XXU # #001 eng#D | ||
010 | # | # | |a 96024998 |
020 | # | # | |a 0887307663 |q hardback |
040 | # | # | |b eng |d UiTM |e rda |
041 | 0 | # | |h eng |
090 | 0 | 0 | |a HF5386 |b .D676 1996 |
100 | 1 | # | |a Dow, Roger |d 1946- |e author |
245 | 1 | 0 | |a Turned on |b Eight Vital Insights to Energize Your People, Customers, and Profits |c ROGER DOW & SUSAN COOK |
250 | # | # | |a 1st Edition |
264 | # | 1 | |a New York |b HarperCollins |c 1996 |
264 | # | 4 | |c ©1996 |
300 | # | # | |a xxvi, 302 pages |b illustrations |c 24 cm |
336 | # | # | |a text |2 rdacontent |
337 | # | # | |a unmediated |2 rdamedia |
338 | # | # | |a volume |2 rdacarrier |
500 | # | # | |a Includes index |
520 | # | # | |a Mary Kay Cosmetics, Intel, USAA, Xerox, Levi Strauss & Co., SEMATECH and The Ritz-Carlton, to name a few. Roger Dow and Susan Cook focus on the human aspects of these star companies, then show how managers can follow their example to energize their own people, customers and profits. With action checklists, brain teasers and firsthand accounts, Turned On offers managers and employees at all levels lessons that bring immediate results. Turned On guides managers in enabling their people to take control of their jobs, think in new ways and find no-nonsense, commonsense approaches to working better. The insights are real, from the front line and provide the much needed clarity, faith and hope vital to working in today's tumultuous, high-stress environment. |
650 | # | 0 | |a Success in business |
650 | # | 0 | |a Customer services |
650 | # | 0 | |a Employee motivation |
700 | 1 | # | |a Cook, Susan |e author |
040 | # | # | |a Shah Alam |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=916789 |