Turned on Eight Vital Insights to Energize Your People, Customers, and Profits

Mary Kay Cosmetics, Intel, USAA, Xerox, Levi Strauss & Co., SEMATECH and The Ritz-Carlton, to name a few. Roger Dow and Susan Cook focus on the human aspects of these star companies, then show how managers can follow their example to energize their own people, customers and profits. With action...

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Bibliographic Details
Main Authors: Dow, Roger 1946- (Author), Cook, Susan (Author)
Format: Book
Language:English
Published: New York HarperCollins 1996
Edition:1st Edition
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Online Access:Click Here to View Status and Holdings.
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Summary:Mary Kay Cosmetics, Intel, USAA, Xerox, Levi Strauss & Co., SEMATECH and The Ritz-Carlton, to name a few. Roger Dow and Susan Cook focus on the human aspects of these star companies, then show how managers can follow their example to energize their own people, customers and profits. With action checklists, brain teasers and firsthand accounts, Turned On offers managers and employees at all levels lessons that bring immediate results. Turned On guides managers in enabling their people to take control of their jobs, think in new ways and find no-nonsense, commonsense approaches to working better. The insights are real, from the front line and provide the much needed clarity, faith and hope vital to working in today's tumultuous, high-stress environment.
Item Description:Includes index
Physical Description:xxvi, 302 pages illustrations 24 cm
ISBN:0887307663