USER's PERCEPTION AND EVALUATION TOWARD LIBRARY COUNTER SERVICES IN MALAYSIA

USER's PERCEPTION AND EVALUATION TOWARD LIBRARY COUNTER SERVICES IN MALAYSIA

The study of users perceptions and evaluations toward library counter services investigated the respondents view on various type of services and facilities provided at public library's counter. It focused on the placement and equipments at counter, staff's treatment, time spent and informa...

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Bibliographic Details
Main Authors: Alwi Mohd Yunus (Author), Safawi Abdul Rahman (Author), Mohd Ridwan Kamaruzzaman@Seman (Author)
Format: Thesis Book
Language:English
Published: Shah Alam, Selangor Universiti Teknologi MARA 2002
Subjects:
Libraries
Research
Online Access:Click Here to View Status and Holdings.
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