USER's PERCEPTION AND EVALUATION TOWARD LIBRARY COUNTER SERVICES IN MALAYSIA

USER's PERCEPTION AND EVALUATION TOWARD LIBRARY COUNTER SERVICES IN MALAYSIA

The study of users perceptions and evaluations toward library counter services investigated the respondents view on various type of services and facilities provided at public library's counter. It focused on the placement and equipments at counter, staff's treatment, time spent and informa...

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Bibliographic Details
Main Authors: Alwi Mohd Yunus (Author), Safawi Abdul Rahman (Author), Mohd Ridwan Kamaruzzaman@Seman (Author)
Format: Thesis Book
Language:English
Published: Shah Alam, Selangor Universiti Teknologi MARA 2002
Subjects:
Libraries
Research
Online Access:Click Here to View Status and Holdings.
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MARC

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264 # 1 |a Shah Alam, Selangor  |b Universiti Teknologi MARA  |c 2002 
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502 # # |a Research report-Universiti Teknologi MARA. Bureau Of Research And Consultation, 2002 
504 # # |a Includes bibliographical references 
520 # # |a The study of users perceptions and evaluations toward library counter services investigated the respondents view on various type of services and facilities provided at public library's counter. It focused on the placement and equipments at counter, staff's treatment, time spent and information acquisition. This report discussed those factors and variables that are measured to identify the user's perceptions and their evaluations. 
650 # 0 |a Libraries 
650 # 0 |a Research 
700 0 # |a Safawi Abdul Rahman  |e author 
700 0 # |a Mohd Ridwan Kamaruzzaman@Seman  |e author 
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