USER's PERCEPTION AND EVALUATION TOWARD LIBRARY COUNTER SERVICES IN MALAYSIA
The study of users perceptions and evaluations toward library counter services investigated the respondents view on various type of services and facilities provided at public library's counter. It focused on the placement and equipments at counter, staff's treatment, time spent and informa...
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| Main Authors: | , , |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
Shah Alam, Selangor
Universiti Teknologi MARA
2002
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | The study of users perceptions and evaluations toward library counter services investigated the respondents view on various type of services and facilities provided at public library's counter. It focused on the placement and equipments at counter, staff's treatment, time spent and information acquisition. This report discussed those factors and variables that are measured to identify the user's perceptions and their evaluations. |
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| Item Description: | UiTM Digitized |
| Physical Description: | xii, 75 pages illustrations 30 cm |
| Bibliography: | Includes bibliographical references |
The basics of library-based user services