The SAGE Encyclopedia of Quality and the Service Economy

The SAGE Encyclopedia of Quality and the Service Economy

Society, globally, has entered into what might be called the "service economy." Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples' lives and...

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Bibliographic Details
Other Authors: Dahlgaard-Park, Su Mi (Editor)
Format: Book
Language:English
Published: Thousand Oaks, California SAGE Publications, Inc. 2015
©2015
Subjects:
Service industries > Quality control
Customer services
Quality control > Management
Online Access:Click Here to View Status and Holdings.
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