Universal Methods of Design 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions

• Main Authors: Martin, Bella (Author), Hanington, Bruce M (Author)
• Format: Book
• Language: English
• Published: Beverly, MA Rockport Publishers 2012
• Edition: Digital edition
• Subjects: Research > Methodology
• Online Access: Click Here to View Status and Holdings.

This comprehensive reference provides a thorough and critical presentation of 100 research methods, synthesis/analysis techniques, and research deliverables for human centered design, delivered in a concise and accessible format perfect for designers, educators, and students. Whether research is alr...

Table of Contents:

• A/B testing
• AEIOU
• Affinity diagramming
• Artifact analysis
• Automated remote research
• Behavioral mapping
• Bodystorming
• Brainstorm graphic organizers
• Business origami
• Card sorting
• Case studies
• Cognitive mapping
• Cognitive walkthrough
• Collage
• Competitive testing
• Concept mapping
• Content analysis
• Content inventory & audit
• Contextual design
• Contextual inquiry
• Creative toolkits
• Critical incident technique
• Crowdsourcing
• Cultural probes
• Customer experience audit
• Design charette
• Design ethnography
• Design workshops
• Desirability testing
• Diary studies
• Directed storytelling
• Elito method
• Ergonomic analysis
• Evaluative research
• Evidence-based design
• Experience prototyping
• Experience sampling method
• Experiments
• Exploratory research
• eyetracking
• Flexible modeling
• Fly-on-the-wall observation
• Focus groups
• Generative research
• Graffiti walls
• Heuristic evaluation
• Image boards
• Interviews
• KJ technique
• Kano analysis
• Key performance indicators
• Laddering
• Literature reviews
• The love letter & the breakup letter
• Mental model diagrams
• Mind mapping
• Observation
• Parallel prototyping
• Participant observation
• Participatory Action Research (PAR)
• Participatory design
• Personal inventories
• Personas
• Photo studies
• Picture cards
• Prototyping
• Questionnaires
• Rapid Iterative Testing & Evaluation (RITE)
• Remote moderated research
• Research through design
• Role-playing
• Scenario description swimlanes
• Scenarios
• Secondary research
• Semantic differential
• Shadowing
• Simulation exercises
• Site search analytics
• Speed dating
• Stakeholder maps
• Stakeholder walkthrough
• Storyboards
• Surveys
• Task analysis
• Territory maps
• Thematic networks
• Think-aloud protocol
• Time-aware research
• Touchstone tours
• Triading
• Triangulation
• Unobtrusive measures
• Usability report
• Usability testing
• User journey maps
• Value opportunity analysis
• Web analytics
• Weighted matrix
• Wizard of Oz
• Word clouds.