Successful outsourcing and multi-sourcing

The author of Successful Outsourcing and Multi-Sourcing is a practitioner heading an operation that handles 400 million customer contacts a year with less than 30 staff, through both outsourcing and multi-sourcing. As well a focus on multi-sourcing.

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Bibliographic Details
Main Author: Parlour, Derek
Format: Book
Language:English
Published: Burlington Gower 2014
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Description
Summary:The author of Successful Outsourcing and Multi-Sourcing is a practitioner heading an operation that handles 400 million customer contacts a year with less than 30 staff, through both outsourcing and multi-sourcing. As well a focus on multi-sourcing.
Physical Description:xiv, 211 pages : 25 cm
Bibliography:Includes bibliographical references (pages 199-207) and index
ISBN:9781472426468