THE DESIGN OF EVERYDAY THINGS
First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful prim...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York
BASICS BOOK
2002
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| Edition: | 1st Basic paperback |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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THE DESIGN OF EVERYDAY THINGS