THE DESIGN OF EVERYDAY THINGS

First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful prim...

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Bibliographic Details
Main Author: Norman, Donald A. (Author)
Format: Book
Language:English
Published: New York BASICS BOOK 2002
Edition:1st Basic paperback
Subjects:
Online Access:Click Here to View Status and Holdings.
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500 0 0 |a "With a new introduction by the author"-- cover 
504 0 0 |a Includes bibliographical references and index 
520 # # |a First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them. 
526 0 # |a ITS544  |b CS240  |5 CS 
526 0 # |a Principles Of Interactive Design  |b Bachelor of information technology  |5 Faculty of Computer Science & Mathematics 
526 0 # |a ATH435  |b AD230  |5 AD 
526 0 # |a Art and Design History and Theory  |b Bachelor Of Printing Technology (Honors)  |5 Faculty of Art & Design 
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856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=912436