Beyond customer service keeping customers for life

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Bibliographic Details
Main Author:	Gerson, Richard F
Format:	Book
Published:	Los Altos, Calif. Crisp Publications 1992
Series:	The Fifty-Minute series
Subjects:	Customer services Customer relations
Online Access:	Click Here to View Status and Holdings.
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MARC


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020	#	#	\|a 1560521155
090	0	0	\|a HF5415.5 \|b .G458 1992
100	1	#	\|a Gerson, Richard F
245	1	1	\|a Beyond customer service \|b keeping customers for life \|c Richard F. Gerson
260	#	#	\|a Los Altos, Calif. \|b Crisp Publications \|c 1992
300	#	#	\|a 88 p. \|b ill. \|c 26 cm
490	1	#	\|a The Fifty-Minute series
500	#	#	\|a "Effective programs for retaining your customers"--Cover.
650	#	0	\|a Customer services
650	#	0	\|a Customer relations
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=91090
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