Why customers don't do what you want them to do and what to do about it

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Bibliographic Details
Main Author: Fournies, Ferdinand F
Format: Unknown
Published: New York McGraw-Hill 1994
Subjects:
Online Access:Click Here to View Status and Holdings.
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090 0 0 |a HF5439.8  |b .F68 1994 
100 1 # |a Fournies, Ferdinand F 
245 1 1 |a Why customers don't do what you want them to do and what to do about it  |c Ferdinand F. Fournies 
260 # # |a New York  |b McGraw-Hill  |c 1994 
300 # # |a xv, 224 p.  |c 24 cm 
500 # # |a Includes index 
650 # 0 |a Sales personnel  |x Training of 
650 # 0 |a Sales management 
650 # 0 |a Selling 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=90932 
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