From tin soldiers to Russian dolls creating added value through services

Saved in:
Bibliographic Details
Main Author: Vandermerwe, Sandra
Format: Unknown
Published: Oxford Butterworth-Heinemann 1994
Subjects:
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!

MARC

LEADER 00000n a2200000 a 4501
001 wils-90024
020 # # |a 0750618817 
090 0 0 |a HF5415.5  |b .V36 1994 
100 1 # |a Vandermerwe, Sandra 
245 1 1 |a From tin soldiers to Russian dolls  |b creating added value through services  |c Sandra Vandermerwe 
260 # # |a Oxford  |b Butterworth-Heinemann  |c 1994 
300 # # |a xii, 280 p.  |b ill.  |c 24 cm 
500 # # |a Paperback ed 
504 # # |a Includes bibliographic references (p. [225]-266) and index 
650 # 0 |a Total quality management 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=90024 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
998 # # |a 00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||00300##b003.6.1||00300##c003.5.1||00500##a002.17.2||