Measuring customer satisfaction
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| Main Author: | |
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| Format: | Book |
| Published: |
Menlo Park, Calif.
Crisp Publications
l993
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| Series: | Fifty-Minute series
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | ix, 112 p. ill. 26 cm |
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| ISBN: | 0749412593 |
Measuring customer satisfaction