How to manage customer service

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Bibliographic Details
Main Author: Katz, Bernard
Format: Unknown
Published: Hants(England) Gower 1987
Subjects:
Online Access:Click Here to View Status and Holdings.
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MARC

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090 0 0 |a HF5415.5  |b .K38 1987 
100 1 # |a Katz, Bernard 
245 1 1 |a How to manage customer service  |c by B. Katz 
260 # # |a Hants(England)  |b Gower  |c 1987 
300 # # |a 183p.  |b ill 
650 # 0 |a Customer services 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=86276 
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040 # # |a Shah Alam 
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