QUALITY MANAGEMENT PRINCIPLES, SYSTEMS and TOOLS

This book provides a useful insight into the concepts, theories and applications of quality management in organizations. It introduces the quality management system, initiatives, tools and techniques of quality useful for practice, people and process improvement. In addition, this book delves into t...

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Bibliographic Details
Main Author: Roslina Ab. Wahid (Author)
Format: Book
Language:English
Published: Shah Alam UiTM Press 2012
Edition:2ND EDITION
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Online Access:Click Here to View Status and Holdings.
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