QUALITY MANAGEMENT PRINCIPLES, SYSTEMS and TOOLS
This book provides a useful insight into the concepts, theories and applications of quality management in organizations. It introduces the quality management system, initiatives, tools and techniques of quality useful for practice, people and process improvement. In addition, this book delves into t...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Shah Alam
UiTM Press
2012
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| Edition: | 2ND EDITION |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | This book provides a useful insight into the concepts, theories and applications of quality management in organizations. It introduces the quality management system, initiatives, tools and techniques of quality useful for practice, people and process improvement. In addition, this book delves into the approaches for planning, controlling and improving the quality management functions of a system. |
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| Item Description: | Includes exercises |
| Physical Description: | xiii, 166 pages illustrations 23 cm. |
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9789673634071 |
Quality management principles systems and tools