12 steps to sucess through service

Saved in:

Bibliographic Details
Main Author:	Hopson, Barrie
Other Authors:	Scally, Mike
Format:	Unknown
Published:	Kuala Lumpur S. Abdul Majeed & Co 1993
Subjects:	Customer relations Customer services > Management Public relations
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-832530
005	201951510614
020	#	#	\|a 9838991619
040	#	#	\|a UiTM
090	0	0	\|a HF5415.5 \|b .H67 1993
100	1	#	\|a Hopson, Barrie
245	1	0	\|a 12 steps to sucess through service \|c Barrie Hopson, Mike Scally
260	#	#	\|a Kuala Lumpur \|b S. Abdul Majeed & Co \|c 1993
300	#	#	\|a 183 p. \|b ill. \|c 25 cm
500	#	#	\|a Koleksi Wakaf: Prof. Sr. Ir. Dr. Suhaimi Abdul Talib
650	#	0	\|a Customer relations
650	#	0	\|a Customer services \|x Management
650	#	0	\|a Public relations
700	1	#	\|a Scally, Mike
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=832530
998	#	#	\|a 00260##a002.8.2\|\|00260##b002.8.4\|\|00260##c002.7.6\|\|00300##a003.4.1\|\|00300##b003.6.1\|\|00300##c003.5.1\|\|00500##a002.17.2\|\|