Ten keys to dynamic customer relations
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Format: | Book |
Published: |
London
Kogan Page Ltd
1988
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000ntm a2200000#i 4501 | ||
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001 | wils-832343 | ||
005 | 201771412203 | ||
008 | 170918s1988 ENK ### ##000 ##ENG#D | ||
020 | # | # | |a 9781850917922 (pbk.) |
040 | # | # | |a UiTM |
090 | 0 | 0 | |a HF5415.5 |b .S67 1988 |
100 | 1 | # | |a Sorensen, Gregory H |
245 | 1 | 0 | |a Ten keys to dynamic customer relations |c Gregory H Sorensen |
260 | # | # | |a London |b Kogan Page Ltd |c 1988 |
300 | # | # | |a 87 p. |c 21 cm. |
500 | # | # | |a Koleksi Wakaf: Prof. Sr. Ir. Dr. Suhaimi Abdul Talib |
504 | # | # | |a Includes bibliographical references |
650 | # | # | |a Customer services |x Management |
650 | # | # | |a Customer relations |x Management |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=832343 |
998 | # | # | |a 00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||00300##b003.6.1||00300##c003.5.1||00500##a002.17.2|| |