TQM in service industries a practitioner's manual

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Bibliographic Details
Main Author: Graham, Ian 1959-
Format: Unknown
Published: Hertfordshire Technical Communications 1992
Series:TQM practitioner series
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:74 p. ill. 30 cm
Bibliography:Includes bibliographical references [p. 74]
ISBN:0946655650