Marketing for keeps building your business by retaining your customers

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Bibliographic Details
Main Author:	Furlong, Carla B
Format:	Unknown
Published:	New York Wiley 1993
Subjects:	Consumer satisfaction > Case studies > United States Consumer satisfaction Customer services
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

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020	#	#	\|a 047154017X
090	0	0	\|a HF5415.5 \|b .F87 1993
100	1	#	\|a Furlong, Carla B
245	1	0	\|a Marketing for keeps \|b building your business by retaining your customers \|c Carla B. Furlong
260	#	#	\|a New York \|b Wiley \|c 1993
300	#	#	\|a xii, 244 p. \|b ill. \|c 25 cm
504	#	#	\|a Includes bibliographical references (p. 227-239) and index
650	#	0	\|a Consumer satisfaction \|v Case studies \|z United States
650	#	0	\|a Consumer satisfaction
650	#	0	\|a Customer services
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=80180
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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