The Office Procedures and Technology

• Main Authors: Oliverio, Mary Ellen (Author), Pasewark, William Robert (Author), White, Bonnie Roe (Author), Rankin, Dianne S. (Author)
• Format: Book
• Language: English
• Published: Mason, Ohio South-Western, Cengage Learning 2013
• Edition: sixth editin
• Subjects: Office management > Textbooks; Career development > Textbooks
• Online Access: Click Here to View Status and Holdings.
• Item Description: Includes index; Contributing author: Dianne S. Rankin
• Physical Description: xxii, 531 pages 28 cm
• ISBN: 9781111574352

THE OFFICE is a comprehensive text for courses in the high school office technology curriculum. The course name can be Office Procedures, Administrative Procedures, Business and Computer Technology, etc. The target market is high school student preparing for entry-level position in an office setting. The text focuses on the necessary skills that range from using email and the Internet to the use of integrated application and office suites. It covers the soft skills including customer satisfaction ethics, and telephone manners along with information systems and the global marketplace.