Creating the service culture strategies for Canadian business

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Bibliographic Details
Main Author:	Brown, Stanley A. 1946-
Other Authors:	Martenfeld, Marvin B. 1948-, Gould, Allan 1944-
Format:	Book
Published:	Scarborough, Ont. Prentice-Hall 1990
Subjects:	Customer services > Canada Creative ability in business > Canada
Online Access:	Click Here to View Status and Holdings.
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MARC


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020	#	#	\|a 0138521387
090	0	0	\|a HF5415.5 \|b .B77 1990
100	1	#	\|a Brown, Stanley A. \|c 1946-
245	1	1	\|a Creating the service culture \|b strategies for Canadian business \|c Stanley A. Brown, Marvin B. Martenfeld, Allan Gould
260	#	#	\|a Scarborough, Ont. \|b Prentice-Hall \|c 1990
300	#	#	\|a xii, 228 p. \|b ill. \|c 24 cm
650	#	0	\|a Customer services \|z Canada
650	#	0	\|a Creative ability in business \|z Canada
700	1	#	\|a Martenfeld, Marvin B. \|c 1948-
700	#	#	\|a Gould, Allan \|c 1944-
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=80026
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