Creating the service culture strategies for Canadian business

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Bibliographic Details
Main Author:	Brown, Stanley A. 1946-
Other Authors:	Martenfeld, Marvin B. 1948-, Gould, Allan 1944-
Format:	Book
Published:	Scarborough, Ont. Prentice-Hall 1990
Subjects:	Customer services > Canada Creative ability in business > Canada
Online Access:	Click Here to View Status and Holdings.
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Description
Physical Description:	xii, 228 p. ill. 24 cm
ISBN:	0138521387

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