The customer is key gaining an unbeatable advantage through customer satisfaction

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Bibliographic Details
Main Author: Lele, Milind M
Other Authors: Sheth, Jagdish N
Format: Unknown
Published: New York Wiley 1991
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Online Access:Click Here to View Status and Holdings.
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020 # # |a 0471549177 
090 0 0 |a HF5415.3  |b .L45 1991 
100 1 # |a Lele, Milind M 
245 1 1 |a The customer is key  |b gaining an unbeatable advantage through customer satisfaction  |c Milind M. Lele with Jagdish N. Sheth 
260 # # |a New York  |b Wiley  |c 1991 
300 # # |a xii, 260 p.  |b ill.  |c 24 cm 
504 # # |a Includes bibliographical references and index 
650 # 0 |a Consumer satisfaction 
700 1 # |a Sheth, Jagdish N 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=79613 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
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