What to say to get what you want strong words for 44 challenging types of bosses, employees, coworkers, and customers

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Bibliographic Details
Main Author: Deep, Samuel D
Other Authors: Sussman, Lyle 1944-
Format: Unknown
Published: Reading, Mass. Addison-Wesley 1992 (1993 printing)
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Description
Physical Description:xi, 316 p. 21 cm
ISBN:0201577127