Inspired customer survice strategies for service quality

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Bibliographic Details
Main Author:	Clutterbuck, David 1947-
Other Authors:	Armistead, Colin, Clark, Graham
Format:	Unknown
Published:	London Kogan Page 1993
Subjects:	Customer services
Online Access:	Click Here to View Status and Holdings.
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090	#	#	\|a HF5415.15 \|b .C58 1993
100	#	#	\|a Clutterbuck, David \|c 1947-
245	#	#	\|a Inspired customer survice \|b strategies for service quality \|c David Clutterbuck, Graham Clark, Colin Armistead
260	#	#	\|a London \|b Kogan Page \|c 1993
300	#	#	\|a 220 p. \|b ill. \|c 23 cm
650	#	0	\|a Customer services
700	#	#	\|a Armistead, Colin
700	#	#	\|a Clark, Graham
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=73592
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