Managing services marketing, operations, and human resources
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| Other Authors: | |
|---|---|
| Format: | Book |
| Published: |
Englewood Cliffs, N.J.
Prentice Hall
1992
|
| Edition: | 2nd ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| LEADER | 00000n a2200000 a 4501 | ||
|---|---|---|---|
| 001 | wils-70776 | ||
| 020 | # | # | |a 0135447011 |
| 090 | # | # | |a HD9980.5 |b .M345 1992 |
| 245 | # | # | |a Managing services |b marketing, operations, and human resources |c [compiled by] Christopher H. Lovelock |
| 250 | # | # | |a 2nd ed |
| 260 | # | # | |a Englewood Cliffs, N.J. |b Prentice Hall |c 1992 |
| 300 | # | # | |a xvi, 472 p. |b ill. |c 25 cm |
| 504 | # | # | |a Includes bibliographical references and index. |
| 650 | # | 0 | |a Service industries |x Management |
| 700 | # | # | |a Lovelock, Christopher H |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=70776 |
| 964 | # | # | |c BOK |d 01 |
| 040 | # | # | |a Shah Alam |
Managing services marketing, operations, and human resources