Managing services marketing, operations, and human resources
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| Other Authors: | |
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| Format: | Book |
| Published: |
Englewood Cliffs, N.J.
Prentice Hall
1992
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| Edition: | 2nd ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xvi, 472 p. ill. 25 cm |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0135447011 |
Managing services marketing, operations, and human resources