The Baldrige what it is, how it's won, how to use it to improve quality in your company

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Bibliographic Details
Main Author: Hart, Christopher W. L
Other Authors: Bogan, Christopher E
Format: Book
Published: New York McGraw-Hill 1992
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Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xxii, 281 p. ill. 24 cm
Bibliography:Includes bibliographical references (p. 273-277) and index
ISBN:0070269122