The service edge 101 companies that profit from customer care
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Published: |
New York, N.Y.
New American Library
1989
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | "NAL books." |
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| Physical Description: | xviii, 584 p. 24 cm |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0453006477 |
Keeping the edge giving customers the service they demand