Service quality a profit strategy for financial institutions
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| Other Authors: | , |
| Format: | Book |
| Published: |
Homewood, Ill.
Dow Jones-Irwin
1989
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Includes index. |
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| Physical Description: | xxi, 209 p. 24 cm |
| ISBN: | 155623094X |
Managing relationships in a corporate bank